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What Is Ransomware, and How Does It Work?

By October 3, 2025No Comments

Not all cyber threats focus on stealing your information—some aim to completely disrupt your operations. Ransomware is one of the most crippling forms of cyberattacks, known for locking users out of their systems or encrypting their files, and then demanding payment to restore access.

Understanding what ransomware is, how it functions, and how to protect your business from it is vital. This knowledge can help you develop a strong cybersecurity strategy and minimize your organization’s vulnerability.

WHAT IS RANSOMWARE?

Ransomware is a form of malware designed to extort money by encrypting a victim’s files or locking them out of their systems. The attacker then demands a ransom—often in cryptocurrency—for a decryption key or restored access. Typically, cybercriminals apply time pressure, threatening to permanently delete or withhold access if payment isn’t received by a set deadline.

The impact of ransomware can be devastating: from data loss and financial hardship to downtime, disrupted operations, and reputational damage. Small and medium-sized businesses (SMBs), as well as industries relying heavily on data access like healthcare and finance, are frequent targets due to more limited cybersecurity resources.

Attackers took advantage of the COVID-19 pandemic, exploiting vulnerabilities from the sudden shift to remote work. Employees outside a secure enterprise environment were more susceptible to infection.

Fueling the spread of ransomware is the growing practice of ransomware-as-a-service (RaaS), which allows those with limited technical expertise to deploy ransomware developed by skilled hackers in exchange for a share of the profits.

Notable ransomware variants include:

– WannaCry
– CryptoLocker
– Ryuk
– DarkSide
– LockBit
– BlackCat
– Hive
– REvil
– SamSam
– Jigsaw
– TrickBot
– Lapsus$

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HOW RANSOMWARE WORKS

Ransomware typically follows a sequence of steps:

1. Infection: It often enters systems through phishing emails, malicious attachments, infected software, or by exploiting outdated and unpatched applications.

2. Key Exchange: After infiltrating, the malware connects with the attacker’s command-and-control server to generate encryption keys.

3. Exploration: The malware scans the system, looking for valuable files to encrypt and possibly spreading laterally to other devices or networks.

4. Encryption: Critical files and backups are encrypted quickly and silently.

5. Ransom Demand: Victims receive instructions detailing the ransom amount—usually in cryptocurrency—and a deadline for payment.

6. Payment or Restoration: Victims may choose to pay the ransom or recover from clean backups if available.

SHOULD YOU PAY THE RANSOM?

While paying the ransom might seem like the quickest fix, it’s a risky option. First, there’s no guarantee the attacker will honor their promise. Studies show one in four victims don’t recover their data even after paying. Second, paying only encourages cybercriminals to continue attacking businesses. Finally, ransom-paying companies are more likely to be targeted again, either by the same group or others aware of their willingness to pay.

HOW TO PROTECT AGAINST RANSOMWARE

Preventing ransomware is far more effective—and less costly—than recovering from it. Here are key protection strategies:

1. Back-Ups: Regularly back up your data to at least three locations, including one offline option. Follow the 3-2-1 rule: three copies on two media types with one stored off-site.

2. Keep Software Updated: Patch systems and applications quickly to close off vulnerabilities.

3. Use Antivirus/Antimalware: Invest in reputable and regularly updated cybersecurity solutions to detect and block threats early.

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4. Practice Email Caution: Since email is a common attack vector, avoid opening suspicious attachments or clicking on unknown links.

5. Employee Training: Educate staff to recognize phishing scams, social engineering attempts, and other suspicious activity.

6. Security Tools: Use firewalls, VPNs, intrusion detection systems (IDS), and two-factor authentication (2FA) to protect system access.

7. Access Control: Provide only the essential level of access permissions required for users to perform their roles.

WHAT IF YOU’RE ALREADY INFECTED?

If ransomware has infiltrated your systems, swift and systematic action is critical:

– Isolate Affected Devices: Immediately disconnect infected hardware from networks and storage to prevent the spread.

– Assess the Impact: Audit the extent of the infection, identifying affected devices, files, and systems.

– Consult Experts: Reach out to cybersecurity professionals. Identify the ransomware strain using resources like ID Ransomware or No More Ransom—some variants have decryption tools available.

– Report the Attack: Notify local authorities or agencies like the FBI. Reporting could help others avoid similar threats and may be required for regulatory compliance.

– Recover Systems: If you have secured backups, restore from them after fully removing all malware. If not, a full wipe and rebuild may be necessary.

– Strengthen Security: Post-recovery, review and upgrade your cybersecurity-based insights gained from the attack to help prevent future incidents.

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