About Us
Cytranet is a business-only telecommunications carrier that designs, delivers, and supports fiber internet, cloud voice, managed Wi-Fi, colocation, and managed IT services for businesses, nonprofits, and government agencies that cannot afford downtime.
Voice,
Cytranet is a leading provider of voice, data, cloud, and managed IT services in the US. Supporting over 1,000 businesses, nonprofits, and government agencies of all sizes, Cytranet is the most experienced provider of technology services in the region. Based in Las Vegas, NV, we offer single-source solutions that support the latest in Data, Voice and IT Services. We serve our clients’ local to global locations. Our technology experts design, deliver and manage end-to-end solutions… phone service, fiber internet, networks, equipment, data centers, monitoring, and support.
Our ServicesFriendly Support,
Our unique team is incredibly friendly and can help you every step of the way in growing your business. We expertly combine our services in order to provide you with customized help and support so you only get what you need and what you want. Our innovative approach starts with a thorough investigation of what your company needs to succeed so that we can ensure a perfect fit with you and our services.
What Cytranet
From the fiber in the street to the phone on your desk, Cytranet designs, delivers, and supports every layer of business connectivity from one carrier.
Internet Connectivity
Cytranet delivers business internet over a fiber-rich network at speeds from 1.5 Mbps to 40 Gbps, including dedicated, symmetrical fiber, plus fixed wireless, microwave, and satellite options where fiber is not yet available. Each circuit is sized around how your business actually uses bandwidth. The result is a connection that stays fast at peak hours and a backup path that keeps you online if a fiber line is cut.
Voice Services
Our cloud phone service and hosted PBX include more than 100 features, such as call recording, voicemail-to-email, auto attendants, and mobile extensions on iPhone and Android. Plans include unlimited local and long-distance calling, you keep your existing numbers, and built-in failover call routing keeps calls flowing during an outage. Voice service can be set up within 48 hours.
Unified Communications
Cytranet brings voice, messaging, conferencing, and email together in one cloud system, and our SIP trunking replaces aging copper lines and PRI circuits for organizations that already own a phone system. Employees stay reachable whether they are at a desk, at home, or in the field. Collaboration improves without adding another app for staff to learn.
Managed Wi-Fi
Cytranet designs, installs, and monitors managed Wi-Fi for offices, hospitality, retail, multi-tenant, and dormitory environments. Services include 24/7 monitoring, U.S.-based guest support, branded splash pages, per-user firewalls, PCI-compliant security, and bandwidth management. Guests and staff get strong, segmented coverage, and your team stops troubleshooting access points.
Hosting and Colocation
Our Las Vegas colocation facility gives organizations a secure, climate-controlled home for servers and network equipment, with redundant power and robust connectivity. We also offer hosting on fixed monthly rates for businesses that would rather not own the hardware. Critical systems move out of the back closet and into an environment built for uptime.
Carrier Services and Private Transport
Cytranet securely connects offices, warehouses, and data centers over private data transport. For telecom providers, call centers, and BPOs, we provide wholesale internet access, IP transit, SIP termination and origination, and local DID numbers in 47 countries. Multi-site organizations get predictable connectivity, and carriers get a dependable wholesale partner.
Managed Services
Cytranet’s managed IT service provides continuous monitoring, proactive issue prevention, and 24/7 support on predictable monthly costs. We identify and address potential problems before they cause downtime. Your internal team spends less time firefighting and more time on projects that grow the business.
Cloud Computing
Our cloud computing platform offers secure storage, 24/7 monitoring, and built-in backup and disaster recovery on a redundant, fault-tolerant network with 99.99% reliability. Capacity scales up or down as your needs change. Your applications and data stay available, even during a local disaster.
Data Backup and Recovery
Cytranet backs up your domain and server data to a separate off-site server so it can be restored quickly and reliably. The service protects against hardware failure, ransomware, viruses, and human error. When something goes wrong, recovery takes hours instead of days.
Network Security
Cytranet protects business networks with firewalls, traffic monitoring and control, regular system updates, strong password policies, and antivirus and antispam protection. Security is designed into the network from the start instead of added after an incident. The result is less exposure to intrusions, ransomware, and phishing-driven account takeovers.
Cabling Services
Our fiber-certified technicians install structured cabling from Category 5e through Category 8, plus fiber, to local code for new offices, expansions, and upgrades. Clean, documented cabling is the foundation that every other service depends on. It reduces network disruptions and keeps the building ready for future speed upgrades.
IT Consulting and Procurement
Our consultants build IT strategies, manage technology budgets, run IT assessments and security risk evaluations, and help organizations select and source the right platforms. You get vendor-neutral guidance from a team that also runs a carrier network. Technology spending ends up aligned with business goals instead of vendor sales quotas.
Two-Way Radio and Field Communications
Cytranet provides two-way radio sales, rental, and service, along with body-worn cameras, vehicle equipment, dispatch software, and GPS tracking for public safety agencies and field operations teams. Everything is supported by the same 24/7 team that runs our network. Crews stay connected, coordinated, and accountable wherever the work takes them.
For over 10 years, Cytranet has provided personalized support, and we take great pride in our clients’ testimonials.
Our experienced staff is accredited by leading technology providers, and our on-time delivery and 24×7 support consistently earn accolades from our customers. We are focused on your success.
Cytranet specializes in a wide range of services, including tailored voice and data networks and IT services and solutions for businesses and their owners cross the country. We are committed to providing each and every one of our clients with high quality service and support.
Our Services1,000+
Businesses, non-profit organizations, and government institutions that we support.
10+
Years of personalized support experience.
24 / 7
Support Services
Why
Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to internet connectivity, we're here to team up with your company to empower tomorrow.
Cost Effective Solutions
With unlimited voice plans, you can expect one low monthly rate regardless of local or long distance usage.
Experienced Team
Local, knowledge engineers stand ready to assist your business with end-to-end solutions designed to meet your unique needs.
Highly Reliable Uptime
Our cloud services feature 99.99% reliability, among the highest in the industry. Our network is also redundant and fault-tolerant, so you never have to worry about prolonged outages or failures.
What Makes Cytranet
Specific, measurable reasons organizations move their connectivity and voice to Cytranet.
1. A Business-Only Network, Not a Residential Cable Company
Cytranet does not sell service to individual residential subscribers, so our network, support desk, and engineering time are dedicated to businesses, nonprofits, government agencies, and property owners. Providers that serve millions of households divide their attention between consumers and business accounts. At Cytranet, every customer is an organization, and every support call is handled with that in mind.
2. An Independent, Las Vegas-Headquartered Carrier
Cytranet is independently owned and has been headquartered in Las Vegas since 2014, with an office in Los Angeles. Decisions about your service are made by people who know your account, not by a distant corporate office. The team you work with today is the team you will work with next year.
3. Voice Priced for the Business, Not Per Seat
Cytranet voice plans include unlimited local and long-distance calling at one monthly rate, with more than 100 features and setup within 48 hours. Instead of charging for every seat, Cytranet quotes voice on how many calls you actually run at once. You pay for the calling capacity you use, not for seats that sit idle.
4. One Carrier for All Services
Cytranet delivers internet, voice, managed Wi-Fi, colocation, private transport, cabling, security, cloud, backup, and field communications from one provider. Businesses no longer need to juggle separate vendors for connectivity, phones, Wi-Fi, cabling, and hosting. With Cytranet there is one contract, one bill, one support number, and one team accountable when something breaks.
5. 24/7/365 U.S.-Based Support and Next-Business-Day Installation
Our U.S.-based support team answers by phone, text, and email 24 hours a day, 365 days a year, and many services can be installed as soon as the next business day. Our cloud services run on a redundant, fault-tolerant network rated at 99.99% reliability. You talk to engineers who know your account, not an offshore script.
6. Proven with Federal, Military, and Municipal Customers
Cytranet is registered in SAM.gov and holds awarded contracts with the Department of the Air Force and the Department of the Army for managed Wi-Fi, voice, and television services. We have also built fiber networks linking county government facilities. Few carriers our size meet federal installation, security, and reporting requirements, and every commercial customer benefits from that discipline.
Focus on Business,
Cytranet's clients benefit greatly when they choose to partner with us. Not only will you have more energy and time to focus on your business while we handle your voice, data, and IT needs, but you'll experience happier and more productive employees, too. Let us help you open the doors to more technology so you can rest easy that your network will always perform to your standards and that your company will be able to outperform its competitors with ease. Sleep soundly tonight knowing that your voice and data services are optimized, maintained, and protected – because ensuring your business' technology runs smoothly is our top priority.
Who Uses
- Small and mid-sized businesses with 5 to 500 employees that need dedicated fiber, cloud voice, and Wi-Fi from one provider.
- Multi-location companies that need private data transport, SD-WAN-ready connectivity, and consistent phone service at every site.
- Healthcare practices, law firms, financial offices, and other uptime- and compliance-sensitive professional services firms.
- Hospitality, retail, and multi-tenant properties that need managed guest Wi-Fi with branded splash pages and PCI-compliant security.
- Federal agencies and military installations that need dormitory Wi-Fi, local telecommunications, voice, and television services.
- City, county, and state agencies, school districts, and public safety departments that need fiber, radio, dispatch, and redundant connectivity.
- Nonprofits that need enterprise-grade connectivity and support on a predictable budget.
- Telecom providers, call centers, and BPOs that need wholesale internet, IP transit, SIP termination, and DID numbers in 47 countries.
- Multi-dwelling residential complexes that need bulk-billed internet, Wi-Fi, and television service for every unit.
- Organizations that need secure colocation for servers and network equipment in Las Vegas.
The Team Behind Cytranet
Our Origin Story
Cytranet was started in Las Vegas in 2014 by two good friends: one who began his career in the legal industry and one who began his career in telecommunications. They saw local businesses paying for big-carrier contracts while waiting on slow installations and call-center support, and set out to build a carrier that treats business customers as its only customers.
Our Co-Founders
Our legal-industry co-founder brought a discipline for contracts, compliance, and clear customer agreements that still shapes how Cytranet writes proposals and service terms. Our telecom-industry co-founder brought hands-on carrier and network experience, which became the foundation of Cytranet’s engineering-first approach to fiber, voice, and data.
Team Composition
Cytranet is a senior team based in Las Vegas and Los Angeles, supported by field technicians and certified installation crews across the country. The team includes network engineers, fiber-certified cabling technicians, voice specialists, and 24/7 support staff, so customers work directly with the people who build and run the network.
How Cytranet
Communication Channels
Reach us by phone at 702-846-5000 (call or text 24/7), through our 24/7 support line at 800-845-1010, by email at info@cytranet.com, or through the Cytranet Client Portal, where service requests are opened and tracked.
Response Times and Support Hours
Our U.S.-based support team is available 24 hours a day, 7 days a week, 365 days a year, by phone and email. Network and service issues are worked around the clock, not queued until the next business day.
Who You Will Work With
New customers work with a Cytranet solutions specialist during evaluation and design, a network engineer during installation, and our 24/7 support team after go-live. Government customers are also assigned a dedicated contract manager and an alternate contract manager.
Turnaround Times
Many services can be installed as soon as the next business day, depending on location and service type. Cloud voice can be set up within 48 hours, and dedicated fiber and construction projects follow a timeline we share during design.
Onboarding Process
Step 1: Free Technology Evaluation
We review your current services, bills, locations, and pain points at no cost.
Step 2: Site Survey
We confirm building entry, equipment placement, power, and any constraints that affect installation.
Step 3: Design and Proposal
We recommend the right mix of fiber, wireless, voice, and Wi-Fi in one clear proposal.
Step 4: Number Porting and Scheduling
We manage the entire porting process directly with your current carrier so there is no gap in service.
Step 5: Installation and Cutover
Our technicians install, test, and cut over service on a schedule planned around your operations.
Step 6: Monitoring and Support
After go-live, your services are monitored and supported 24/7/365.
Key
The essential facts about Cytranet at a glance.
Frequently Asked Questions
What does Cytranet do?
Cytranet is a business-only telecommunications carrier that provides fiber internet, cloud voice, managed Wi-Fi, colocation, and managed IT services. We serve businesses, nonprofits, and government agencies from our Las Vegas headquarters and can deliver service in all 50 states.
Where is Cytranet located, and what areas do you serve?
Cytranet is headquartered in Las Vegas, Nevada, with an office in Los Angeles, California. We serve customers in all 50 states, and our carrier network reaches 47 countries.
How long does it take to get services installed?
Many services can be up and running as soon as the next business day, depending on your location and the service requested. Cloud voice can be set up within 48 hours, and dedicated fiber projects follow a timeline we share during design.
Do you require contracts?
Yes. Cytranet offers 3- to 5-year contract terms, which let us provide consistent service and the best possible pricing for your business.
How does phone number porting work?
We manage the entire porting process for you, working directly with your existing carrier to ensure a smooth, uninterrupted transition. You fill out our online number porting form, and we handle the rest.
What kind of support does Cytranet offer?
Our U.S.-based support team is available by phone and email 24/7/365. You can call 800-845-1010 any time, day or night.
Does Cytranet serve residential customers?
Cytranet does not serve individual residential customers. We do provide bulk billing arrangements for multi-dwelling residential complexes, such as apartment and condominium communities, so property owners can offer internet and related services to every unit.
Does Cytranet work with government agencies?
Yes. Cytranet is registered in SAM.gov and holds awarded contracts with the Department of the Air Force and the Department of the Army. We also build fiber and connectivity for city and county governments, school districts, and public safety agencies.
Let Us Help
You Today!
Our comprehensive cloud solutions will keep your company on the cutting edge. Consider us your technology partner, with custom services to meet your business's needs.
Las Vegas, NV 89105
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