Internet, voice, and IT for call centers and BPOs

A contact center sells completed calls. Its costs and its service levels depend directly on the quality of its voice carrier and of the connection underneath. Cytranet provides call centers and business process outsourcers with SIP termination and origination on a voice network we own, local DID numbers in 47 countries, and the dedicated connectivity that keeps call quality consistent.

What Cytranet provides for call centers and BPOs

• SIP termination and origination at wholesale
• Local DID numbers in 47 countries with number portability
• Dedicated fiber with a backup path
• Colocation for dialers and telephony platforms

Where most customers begin

For call centers and BPOs, the services requested most often are carrier services, sip trunking, and fiber internet. The right combination depends on your locations and on the equipment you already own, and we are glad to talk it through with you.

One carrier, supported around the clock

Our U.S.-based support team answers by phone, text, and email 24 hours a day, 365 days a year, and many services can be installed as soon as the next business day. Call centers and BPOs work with engineers who know their account.