Voice, messaging, and conferencing in one system.

What unified communications means

Unified communications, often shortened to UC, describes a single system that handles the different ways people in an organization talk to one another and to customers. A call, a message, and a meeting are all part of the same service and are reached with the same identity and the same phone number.

Why it matters

When each tool is separate, staff waste time moving between them and customers have to guess which number or address will reach someone. With one system, a call to a desk phone can ring a mobile app, a colleague can see who is available before transferring a caller, and a conversation can move from a message to a call without starting over.

Built on Cytranet voice

Cytranet unified communications is built on the same cloud voice platform that provides our hosted phone service, with more than 100 features, mobile extensions on iPhone and Android, and built-in failover call routing. Organizations that already own a phone system can keep it and connect it with SIP trunking.

Collaboration without another app to learn

The aim is to reduce the number of tools your staff use, not to add one. Cytranet designs the system around the way your team already works and supports it with the same 24/7 team that runs our network.