How a New Phishing Kit Bypasses Multi-Factor Authentication on Cloud Accounts
A new phishing-as-a-service kit is making the rounds, and this one is a serious concern. According to a report from the FBI, the kit…
Blog
Cytranet Blog: page 19
Guides and practical advice on business internet, phone systems, managed IT, and security.
Best AI Phone Answering Systems for Small Businesses in 2026
I talk to small business owners and revenue leaders every week, and the same frustration keeps coming up: Missed calls are killing their revenue,…
Omnichannel vs. Multichannel Marketing: Key Differences and How to Choose the Right Strategy
Your choice between omnichannel and multichannel marketing determines how your brand connects with consumers.
SIP Trunk Pricing Guide: How Much Does SIP Trunking Cost?
SIP trunk pricing can look simple at first: a monthly fee per channel, a few cents per minute, maybe a set-up charge.
Answering Service Pros and Cons: Human vs. AI for Small Businesses
When you run a small business, every ringing phone can feel urgent. It could be a new lead ready to book, an existing customer…
How Cytranet Has Positioned Itself as a Go-To Government and Military Telecommunications Contractor
How Cytranet positioned itself as a go-to government and military telecom contractor, delivering internet, phone, and managed Wi-Fi to military installations.
Clinics Run on Connectivity Now: Keeping Telehealth and Records Online
As telehealth and cloud records become routine, Cytranet CTO Doug Roberts explains what clinics need from their internet, voice and backup systems to keep…
Auto Attendant vs. AI Receptionist: Key Differences and Which One Your Business Needs in 2026
For decades, businesses have used automated phone systems as the first point of contact and as a navigation aid when callers reach out.
What Is a VoIP Number? Benefits, Features & How It Works for Your Business
If you’ve been exploring modern communication options for your business, you’ve probably come across the term VoIP .
Shorter Holds, Happier Callers: Queue Features That Cut Wait Times
Callback in queue, smarter routing and wait time announcements can shorten holds without adding staff. Here is how to set them up well.
How to Keep Your Business Communications Running During Summer Power Outages
Summer is here, and with it comes the risk of power outages that can disrupt your business operations.
Cloud Phone Systems: A Beginner’s Guide to Getting Started
If you’re new to the world of cloud phone systems , you might feel a little overwhelmed by all the technical jargon and options…